IT System Services
With the pro-active IT administration module, our team of experts takes care of the productivity and availability of your IT systems.
Being connected online to your system our experts verify your systems, operating system and databases at regular intervals avoiding high costs caused by downtimes and unplanned maintenance windows.
The IT systems (from server to network) will be regularly maintenanced at defined maintenance schedules including necessary updates, service packs and patches to ensure security and supportability of the system components.
The comprehensive administration package will furthermore be supplemented by system security features including Anti Virus, Backup and Restore Management. All administration tools used are tested and are fully compatible with the WITRON logistics systems.
- IT Administration teams with WITRON Experts for server, operating system, database and network
- System administration support available during 24 hours on 365 days a year
- WITRON Experts with multiple years of project and service knowledge
- Integrated support model with IT manufacturers for business critical IT systems
- Seamless interface management for all IT system areas
- Defined service levels and system maintenance plans
- Flexible maintenance planning – perfectly customized for production requirements
- On-line documentation of all service activities
- Administration and pro-active IT management through technical experts
- Operational reliability based on administration and support experience of more than 100 WITRON Systems
- Minimum maintenance windows through tested update and patch procedures
- IT administration team with routine experience in installation, project commissioning and support of WITORN IT systems
- Cost reduction through elimination of internal set-up and qualification of technical personal